Source-based profile by Robots at Home. Checked .

HUMANOID / 1X

NEO

A home humanoid offered through early access, combining developing autonomy with scheduled remote expert assistance.

Preorder
$20,000 early-access ownership (USD)

Official offer also advertises a $499/month subscription option and a $200 refundable reservation deposit.

Build an ownership budget
Side view of the cream-colored NEO humanoid
NEO. Product image supplied by 1X.Image: 1X

THE INTENDED JOB

Who it is for.

Prospective owners researching the practical limits of home robot assistance.

SPECIFICATIONS

Target setting
Private homes
Initial autonomy
Basic autonomy for early owners
Assistance
Scheduled remote expert supervision

BEFORE YOU DECIDE

Read the small print.
It changes the picture.

  • The order page targets US deliveries in 2026; this is not proof that a particular order can ship now.
  • Unfamiliar tasks may involve a human expert remotely supervising the robot.
  • Confirm the exact edition, current destination availability and delivered price with the seller. A listed product is not a live-stock guarantee.

LIVING WITH THE HARDWARE

What ownership involves.

Assembly
Not established in the sources checked. The preorder page lists a charger and case, but does not establish the customer's installation responsibilities.
Computer & setup
The offer describes voice interaction and a NEO mobile app for schedules and monitoring. The sources checked do not establish minimum phone versions or complete setup requirements.
Connectivity
1X lists Wi-Fi, Bluetooth and 5G. Scheduled Expert Mode allows remote human supervision of unfamiliar tasks; confirm connectivity and service terms for the selected offer.
Development access
Not established in the sources checked. The consumer preorder page does not document a public owner SDK or permission to replace its control software.

FOLLOW THE EVIDENCE

Sources & further reading

Checked . Product information describes published documentation, not our own hardware testing.

  1. 01NEO offer, interfaces and Expert Mode